At CryptSoul, your satisfaction is our priority. However, we recognize that certain circumstances may require a return or refund. Please carefully review the details of our policy below.
Returns
Should you wish to return your device for any reason, you may do so within 21 business days of receiving it. The product must be in its original condition and packaging, just as it was when delivered to you.
Refunds
After we receive and inspect the returned item to ensure it is undamaged, we will process a refund to your original payment method. Please be aware that depending on your payment provider, the refunded amount may take some time to reflect in your account.
Damaged or Defective Items
If your device arrives damaged or is found to be defective, reach out to us immediately. We will arrange for a replacement to be sent at no additional cost to you.
Shipping Costs
Return shipping costs are the responsibility of the customer, except in cases where the return is due to a defective product or an error on our part.
Contact Us
If you have any questions regarding this policy or require assistance with a return, please contact our customer support team at support@www.jack404.com.
By purchasing from CryptSoul, you agree to the terms outlined in this Return and Refund Policy.
CryptSoul reserves the right to modify this policy at any time without prior notice. Updates will be effective immediately upon publication on our website.